Effects of Organisational Change Caused by The Covid-19 Pandemic Case Study: Logitrans
DOI:
https://doi.org/10.7250/eb-2024-0001Keywords:
Change, COVID-19, Logistics, Organisational ChangeAbstract
This research delves into the repercussions of the COVID-19 pandemic on organisational change within the logistics group Logitrans. Grounded in a comprehensive literature review, the study positions itself within a broader context of organisational changes during crises, employing qualitative research methods. Through semi-structured interviews with eight directors in the Logitrans COVID crisis unit, on-site observations, and document analysis, the study aims for a nuanced understanding of the organisational changes.
Results highlight Logitrans’ achievement of financial stability and operational improvements through organisational transformation. The adept incorporation of remote work skills, fostering efficient task completion contributed to enhanced performance and heightened employee satisfaction. Beyond financial gains, the study emphasizes community building, trust, and elevated morale.
Ultimately, Logitrans not only weathered the crisis but emerged resilient and prepared for future challenges. This study not only provides insights into Logitrans’ experience but also extracts generalizable lessons applicable to businesses post-COVID-19. By contextualizing findings within a broader landscape of pandemic-induced organisational changes, the study aims to offer actionable insights for effective navigation in post-crisis environments.
References
Bowen, G. A. (2009, August 3). Document Analysis as a Qualitative Research Method. Qualitative Research Journal, 9(2), 27–40. https://doi.org/10.3316/QRJ0902027
Cameron, K., & Quinn, R. (2006). Diagnosing and Changing Organisational Culture: Based on the Competing Values Framework. John Wiley & Sons, Inc.
Çetinkaya. A. Ş., Niavand, A., Rashid, M. (2019), Organizational Change and Competitive Advantage: Business Size Matters, BMIJ, 7(3): 40–67. http://doi.org/10.15295/bmij.v7i3.1230
Choflet, A., Packard, T., & Stashower, K. (2021, June 25). Rethinking organisational change in the COVID-19 era. Journal of Hospital Management and Health Policy, 5, 16. https://doi.org/10.21037/jhmhp-21-11
Choi, T.-M. (2021). Risk analysis in logistics systems: A research agenda during and after the COVID-19 pandemic. Transportation Research Part E: Logistics and Transportation Review, 145, 102190. https://doi.org/10.1016/j.tre.2020.102190
Ciotti, M., Ciccozzi, M., Terrinoni, A., Jiang, W.-C., & Bin Wang, C. (2020, July 9). The COVID-19 pandemic. Critical Reviews in Clinical Laboratory Sciences, 57(6), 365–388. https://doi.org/10.1080/10408363.2020.1783198
Cox, L. J. (2014, January 12). Qualitative data analysis - Student L. https://www.slideshare.net/
Daverne-Bailly, C., & Wittorski, R. (2022). Research Methodology in Education and Training Postures, Practices and Forms.
Flick, U. (2018). Designing Qualitative Research. SAGE Publications.
Fossey, E., Harvey, C., Mcdermott, F., & Davidson, L. (2002). Understanding and Evaluating Qualitative Research. Australian & New Zealand Journal of Psychiatry, 36(6), 717–732. https://doi.org/10.1046/j.1440-1614.2002.01100.x
Gashi, A., Sopa, I., & Havolli, Y. (2021). The Impact of Covid-19 on Economic Aspects of Business Enterprises: The Case of Kosovo. Management: Journal of Contemporary Management Issues, 26(Special issue), 63–80. https://doi.org/10.30924/mjcmi.26.si.4
Gill, P., Stewart, K., Treasure, E., & Chadwick, B. (2008, Mars 22). Methods of data collection in qualitative research: interviews and focus groups. British Dental Journal, 204, 291–295. https://doi.org/10.1038/bdj.2008.192
Halkos, G. (2012, January 01). Importance and influence of organisational changes on companies and their employees. Federal Reserve Bank of St Louis. http://mpra.ub.uni-muenchen.de/36811/
Humble, N., & Mozelius, P. (2022). Content analysis or thematic analysis: doctoral students’ perceptions of similarities and differences. Electronic Journal of Business Research Methods, 20(3), 89–98. https://doi.org/10.34190/ejbrm.20.3.2920
Islam, M. R., Baikady, R., & Ahmed Khan, N. (2022). Principles of Social Research Methodology. Springer. https://doi.org/10.1007/978-981-19-5441-2
Jouxtel, P. (2019, December 11). Rituals and routines: A joint approach to the rebellious life of teams in organisational stability and change. Society and Business Review, 14(1), 93–111. https://doi.org/10.1108/SBR-03-2018-0029
Liamputtong, P. (2019). Handbook of Research Methods in Health Social Sciences. Springer. https://philpapers.org/
Lopez, V. (2022). School leadership during the COVID-19 pandemic.
Maskály, J., Ivkovic, S. K., & Neyroud, P. (2021, August 13). A comparative study of police organisational changes during the COVID-19 pandemic: responding to public health crisis or something else? Policing: A Journal of Policy and Practice, 15(4), 2372–2388. https://doi.org/10.1093/police/paab043
Milewska, B. (2022, February 7). The impact of the COVID-19 Pandemic on supply chains in the example of polish clothing companies in the context of sustainable development. Sustaiability, 14(3), 13031899. https://doi.org/10.3390/su14031899
Nyunt, M. H., Aye, K. M., Kyaw, M. P., Wai, K. T., Oo, T., Aye, T., Oo, H. W., Phway, H. P., Han, S. S., Htun, T., & San, K. K. (2015, December 23). Evaluation of the behaviour change communication and community mobilization activities in Myanmar artemisinin resistance containment zones. Malar Journal, 14(1), 522. https://doi.org/10.1186/s12936-015-1047-y
Poth, C. N., & Creswell, J. (2018). Qualitative Inquiry and Research Design: Choosing Among Five Approaches (4th ed.). Sage Publications. https://us.sagepub.com/
Rokicki, T., Bórawski, P., Bełdycka-Bórawska, A., Szeberényi, A., & Perkowska, A. (2022, August 18). Changes in Logistics Activities in Poland as a Result of the COVID-19 pandemic. Sustainability, 14(6), 141610303. https://doi.org/10.3390/su141610303
Spicer, A. (2020, September 15). Organisational Culture and COVID-19. Journal of Management Studies, 57(8), 1737–1741. https://doi.org/10.1111/joms.12625